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Solution Engineer (m/f/d)

Munich
Full-time
Permanent employee

Your mission

About ClearOps
ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again. By transforming service supply chains into a proactive, data-driven network, we maximize uptime and customer value for OEMs in industries such as agricultural machinery, construction machinery, trucking, automotive, material handling, and beyond. With a team of 60 ambitious professionals, we are scaling rapidly and looking for the right talent to join us on this journey.

The Role

As a Solution Engineer, you design scalable, future-proof architectures that integrate the ClearOps platform into OEM and dealer IT landscapes. You act as a trusted advisor, translating complex business and technical requirements into structured solution concepts and guiding customers through technical evaluations and integration planning. 

With your experience in supply chain planning and inventory management, you build trust and rapport with prospects and customers and identify process-related pain points that can be addressed through the ClearOps product portfolio. 

You are the technical seller in the sales cycle, owning all product- and technology-related aspects of the deal from discovery and demos to technical validation and handover into implementation.  

Your profile

Key Responsibilities:

Solution Design and Delivery: 

  • Manage all activities during solution ideation, design, and implementation to meet client needs
  • Assess current system architectures and business processes, recommending improvements where necessary
  • Lead the technical side of the sales cycle together with the Account Executive, from discovery through demos, proof-of-concepts, and technical validations
  • Act as the primary technical point of contact for prospects and customers during the pre-sales phase, ensuring all product-, architecture-, and integration-related questions are addressed

  

Implementation, Integration & Enablement: 

  • Own the transition from signed deal to implementation by preparing use cases, business requirements, business processes, and functional documentation
  • Configure software to align with business requirements and validate system outputs or guide other resources on the implementation (internal teams, implementation partners)
  • Define and document strategies, including creating UAT scenarios, to ensure the promised pre-sales solution is successfully delivered
  • Provide functional training to end-users and support teams 
  • Resolve technical challenges during implementation and ensure seamless project delivery
  • Contribute to the development of reusable components and accelerators to improve efficiency
  • Research emerging technologies and recommend innovative solutions to clients


Who You Are:

Requirements: 

  • A strong foundation in technical skills, complemented by the ability to bridge the gap between business needs and technical solutions
  • Proven career trajectory starting in technical roles (e. g., software development, data engineering) and evolving into a Solution Architect/Solution Engineercapacity
  • At least 5-6 years of experience implementing supply chain management solutions like Blue Yonder, Kinaxis, Syncron and o9 with a focus on Forecasting/Demand Planning, Inventory Planning, Distribution Planning, Capacity Planning, and Production Planning
  • Strong plus: Celonis experience
  • Demonstrated ability to translate complex business needs into robust technical solutions
  • Very strong leadership, ethics, and communication skills
  • Exceptional decision-making and organizational skills, with the maturity to lead and manage cross-functional teams
  • Strong verbal communication skills to collaborate effectively with global teamsand engage withstakeholders at various levels
  • Language skills: fully proficient in German (DACH market) and English (company language)

  

Technology Awareness: 

  • Understanding of emerging technologies, including machine learning and AI applications in the supply chain domain
  • Familiarity with cloud architectures, DevOps practices, CI/CD pipelines, and data integration patterns

 

Adaptability and Drive: 

  • A self-starter with a proactive mindset and a passion for supply chain management
  • Willingness to work flexible hours to accommodate global project demands

Why us?

ClearOps is a hidden champion on a strong growth path in the supply-chain-software industry. As part of ClearOps, you will be benefitting in several ways:  

  • High impact: your role sits at the intersection of Sales, Product, Engineering, and Customer Success, where your solutions directly influence customer value and company growth
  • Professional Growth: Flat hierarchies & experienced leaders create the perfect environment for you to grow with the company
  • Development & Scale Up: Directly influence how we support and retain our clients as we expand globally
  • Team: Joint team events, such as ClearOps Wiesn and Culture Week
  • Workation: Combine vacation and work and work from wherever you want
  • Corporate Benefits: Discount codes for brands such as Adidas, Apple and co
  • Office Culture & Flexible Work: lived office culture, flexible working hours, top salary and mobile work
  • Wellpass:  Unlimited fitness, wellness & sports
  • Office Perks: Vibrant office culture with free drinks, fruit, and snacks

If you’re excited about driving sales, building relationships, and playing a key role in the growth of a disruptive tech startup, we’d love to hear from you! Apply now and be part of the ClearOps journey.

Make sure to follow us on Instagram to stay up to date!

About us

At ClearOps, we keep the world of machinery moving by transforming the entire service supply chain of machine manufacturers into a seamless data ecosystem. Our platform connects manufacturers, dealers, and machines to predict the demand for parts and services in ways never seen before, ensuring that machinery never stops working. As a young, ambitious team of 50+ experts spread across Munich, Lisbon, San José, and Atlanta, we're passionate about personal growth and professional impact.