As an Entrepreneur in Residence (EIR) focusing on Marketing, Sales & Customer Success, you’ll get a 360° view of how a fast-scaling startup grows. You’ll work closely with our commercial team, supporting key initiatives that drive customer acquisition, engagement, and retention.

This role is designed for curious, hands-on talents who want to learn how to build and scale a tech business from multiple perspectives – from first customer touchpoints to long-term success stories.

Marketing & Growth

• Support marketing campaigns to build ClearOps’ visibility across digital channels (LinkedIn, email, website, events).

• Help develop creative content ideas for our Employer Branding and Product Marketing initiatives.

• Conduct market and competitor research to identify new opportunities and trends.

Sales & Business Development

• Take ownership of parts of the prospecting pipeline – from identifying new leads to supporting outreach activities.

• Test and optimize innovative outreach strategies and messaging.

• Assist in creating and refining sales materials and presentations.

Customer Success & Operations

• Support onboarding and communication with customers to ensure a great experience from day one.

• Help analyze customer feedback and develop ideas to improve satisfaction and retention.

• Prepare documentation, best practices, and resources to scale customer success processes.

• Keen interest in Inside Sales and Lead Generation
• You are curious, proactive, and want to learn how startups grow commercially
• You have strong communication skills (English and/or German) and enjoy interacting with customers
• Ideally, you bring some experience or studies in business, marketing, or related fields – but most importantly, you’re eager to learn.
• Eagerness to learn Sales and Business Development strategies
• Motivation and drive to meet targets
• Ability to thrive in a dynamic environment
• Willingness to familiarize with CRM software
• You’re tech-savvy and excited about how data and digital solutions can transform traditional industries.
• Interest in the software or machine manufacturing industries is an advantage

• Professional Growth: Flat hierarchies & experienced leaders create the perfect environment for you to grow with the company.
• Development & Scale Up: Scale our sales team in a dynamic, fast-paced environment
• Open Feedback & Appreciation:  Active support and development with your team lead through weekly 1:1's, professional development plans, continuous feedback, and regular feedback meetings
• Team events: Joint team events, such as ClearOps Wiesn and Culture Week.  
• Workcation: Combine vacation and work from wherever you want.  
• Corporate Benefits: Discount codes for brands such as Adidas, Apple and co. & Wellpass
• Office Culture & Flexible Work: Lived office culture, flexible working hours, top salary and mobile work, free drinks, fruit baskets & muesli are a matter of course for us!